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Repairs & Servicing

Keep your ultrasound working at its best

From quick diagnostics to full repairs, our team keeps IMV technology equipment running smoothly so your clinic and on-farm work stays on schedule. We support Easi Scan (3, 4 and Go), ExaPad, ExaPad Mini, ExaPad Micro, ImaGo Flex, Ovi-Scan, Alpha Vision, 3.5TT Sheep Probes, all BCF and IMV branded equipment and accessories.

What we do

  • Diagnostics & fault finding
    Fast assessment to identify issues with probes, cables, batteries, screens, and connections.

  • Repairs & part replacement
    Genuine IMV parts only. We’ll confirm scope and cost before proceeding.

  • Preventive servicing
    Cleaning, seals and connectors checked, firmware reviewed, performance tested.

  • Loan options (subject to availability)
    Stay operational while your unit is with us.

  • Firmware & setup
    Software checks, image presets, and workflow tweaks for your species mix.

  • Consumables & accessories
    Alpha sheaths, batteries, harnesses, straps and carry cases supplied direct.

How it works

1. Download a service form

Please download and fill out the form below. You can email this back to us at: office@reproductiveaustralia.com.au or include it with your equipment. 

Service Form

2. Assessment & quote

We assess on arrival and share a clear quote. No work proceeds without approval.

3. Repair or service

Our team completes the agreed work and runs final performance tests.

4. Return

We ship your unit back with tracking.

Shipping

Address for Servicing:

IMV Technologies
C/- Reproductive Australia
PO Box 378
Horsham 3400
Victoria

+61 45899 5774

Address for Battery Recelling:

22 Acai Crescent
Clyde North
Victoria 3978